Terms and Conditions 2010

Reservations All visitors to Ski Arpa must make a reservation and pay a deposit to guarantee the reservation.

Groups Unless a reservation is made for a private cat rental, all persons will be skiing in groups formed by Ski Arpa.

Deposit amount A 50% deposit is required to confirm a reservation. The guarantee amount will be based on the total number of persons in the booking party. The deposit must be paid within 60 days of the ski date.

Cancellation Any cancellations must be made in writing to Ski Arpa via email reservas@skiarpa.com or fax 2/244-2750 (from outside Chile, dial 011-562-244-2750).

Cancellation fees The following cancellation fees will apply:

  • If cancelled more than two weeks prior to the ski date the guarantee will be returned in full, less a service charge equivalent to 10% of the value of the guarantee.
  • If cancelled between one and two weeks before the ski date 50% of the guarantee will be returned
  • If the reservation is canceled more than 2 days but less than 7 days before the ski date 25% of the guarantee will be returned.

Final payment Final payment must be completed 2 days prior to your ski date. The final amount charged will be based on the total number of reserved passengers on the ski date. If the reservation is canceled or postponed less than 2 days prior to the ski date the guarantee and final payment will not be refunded if Ski Arpa is open.

No show If Ski Arpa is open, skiers not arriving on their reserved ski date will not receive any refund.

Bad weather and/or avalanche danger If the road to Ski Arpa is closed or the area is closed due to avalanche danger, skiers with a paid reservation will receive a 85% refund.

Payments
Deposits can be made in Chile to the following Chilean pesos or dollar accounts:
Bank: Santander Santiago
Account holder: Santiago Adventures
Peso Account: # 01-74496-9
Dollar Account: #051-00-02760-9
MAKE CHECKS PAYABLE TO SANTIAGO ADVENTURES
Deposits can be made in the USA by sending a check to the following address
Santiago Adventures
PO Box 1149
Stowe, VT 05672
MAKE CHECKS PAYABLE TO SANTIAGO ADVENTURES
Credit Cards Credit cards are accepted. A 3% service charge will be added to the total payment amount.

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